Refund & Shipping Policy

Returns

Our refund policy is 30 days. Unfortunately we can not offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it.

 

 To complete your return, the product must be place in the original packaging and returned using the return shipping label that has been provided.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchange (if applicable)

We only replace items if they are defective or damaged. If you need to exchange the product for the same item, send us an email at you@caeauti.com and send your item to:

 

1205 S. Air Depot, Suite 317, Midwest City, OK 73110 United States.

Shipping

Our products are shipped using the following carriers: USPS, FedEx, UPS. Time that it takes to receive a product is 7 days. To return your product, you should mail your product to: 1205 S. Air Depot, Suite 317, Midwest City, OK 73110 United States. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.